Payment and dispatch

The following terms and conditions apply:
The products are delivered all over the world. Dispatch costs (inclusive of legally applicable VAT) We do not charge any shipping costs.
Provision of digital content:

Digital content (data created and delivered in digital form) is not subject to shipping charges.
Digital content will be sent to you as a file by e-mail within 72 hours after the conclusion of the contract (in case of agreed prepayment after the time of your payment instruction).

Digital content is provided to you via a link communicated by e-mail.
The sending of this e-mail with access data for the provision of the digital content takes place within 72 hours after conclusion of the contract (in case of agreed prepayment after the time of your payment instruction).

Digital content is provided to you in your customer account.
The provision takes place within 72 hours after conclusion of the contract (in case of agreed prepayment after the time of your payment instruction).
You will also be informed about the provision by e-mail.

Delivery periods

For goods customised according to customer requirements, the revised submission will be made within 3-5 days following conclusion of the contract, execution of the design work and delivery of the goods within 10 days following approval of the revised submission (with an agreed advance payment after the time of your payment instruction), unless otherwise specified in the respective quote.

Unless otherwise specified in the quote, domestic delivery of goods shall be made (Germany) within 3 – 5 days, for deliveries abroad within 7- 10 days from conclusion of contract (if advance payment agreed from the date of the payment instruction).
Please note that deliveries are not made on Sundays and other holidays.
If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.

Accepted Payment options

– Prepayment via transfer
– Payment via SEPA direct debit
– Payment by invoice
– Payment via Sofortüberweisung [immediate transfer]

via PayPal Checkout:
– Payment via PayPal
– Payment via PayPal Express
– Payment via credit card
– Payment by SEPA direct debit
– Payment via Sofortüberweisung [immediate transfer] – Payment via giropay
– Payment by invoice (via Ratepay)

via PayPal:
– Payment via PayPal
– Payment via PayPal Express – Payment via credit card

via Stripe:
– Payment via Sofortüberweisung [immediate transfer] – Payment via SEPA direct debit (via Klarna)
– Payment via credit card (via Klarna)
– Payment by invoice (via Klarna)
– Payment via credit card
– Payment via giropay
– Payment via Apple Pay
– Payment by SEPA direct debit

Further details on payment

Payment by invoice is only for registered clients.
The invoice amount is to be settled at the time of payment on invoice within 5 days.

When paying by SEPA direct debit, you authorize us by issuing a corresponding SEPA mandate to collect the invoice amount from the specified account.
You will receive a pre-notification at least 5 days before the date of direct debit collection. Please note that you are obliged to ensure sufficient funds in the account on the announced date.

Our bank account:

Name: Creativedesk UGh i.Gr.
IBAN: DE06 5519 0000 0365 3050 10
BIC: MVBMDE55 (Volksbank Darmstadt Mainz)

In case of questions, please contact us at the contact details mentioned in the Legal Notice.